Location
Co. West Midlands | United Kingdom
Job description
Apply now Job no: 546264
Work type: Full time
Site: Redditch
Categories: IT
Location: Worcestershire
Salary: Up to £55,000pa plus aligned Company Benefits
Business Area: Halfords Support Centre
Job Purpose
To be responsible for technical content, ensuring that it is kept up to date, relevant and easily accessible.
Key Role Accountabilities
- Application Catalogue – Maintains the catalogue and ongoing assessment of applications e.g. TIME and Tier.
- Architecture Tool- Ongoing development of views and core use adoption. Ensures meta data is updated.
- Document repositories – develop the process for the creation, capture, storage and use of knowledge and identify the technology needed to allow all this to happen.
- Ensure process adherence and governs technical specifications and reports on exceptions. Identifying key areas of enhancement and improvement in information architecture designs.
Success Measures
Operational Responsibilities
- Content remains accurate and up to date through project and BAU change activity.
- Catches ‘Shadow IT’ and improves process adoption.
Stakeholders
- Information adds value to Halfords, supporting technology decision making process.
- Be a recognised authority on information architecture by Technology colleagues and those in the wider organisation.
Leadership and People Management (or Teamwork)
- Recognised by team members and stakeholders for consistent and good quality outcomes.
Knowledge and Skills
A good understanding of IT and the role it plays in a commercial enterprise. Experience in a technology delivery environment.
- Experience of Enterprise Architecture tools, meta models and data models.
- Proficiency in collaboration tools such as Jira, Service Now, Confluence and SharePoint.
- Excellent grammatical and design skills as well as a flair for creating quality information flows and templates.
- Great stakeholder engagement and cross-functional working skills with internal stakeholders and external partners.
Behaviours
- Collaborative and team working.
- Tenacious, task orientated with an attention to detail.
- Ability to work at pace and deliver to deadlines.
- A stabilising influence over the surrounding team.
- Creative thinking and problem-solving abilities.
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