Housing Coordinator (SO1)

Location

Enfield, Greater London | United Kingdom

Job description

Job Title : Housing Coordinator (SO1)
Job Category : Housing
Location : Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £21.67

The Housing Coordinator will provide housing options and homelessness casework in line with the Homelessness Reduction Act.
The ideal candidate will have will have experience of the Homelessness Reduction Act casework, including initial assessments, PHPs, prevention/relief casework and main duty assessments. You will focus on new relief duty cases in emergency housing and existing accepted cases in emergency / temporary housing. You must be able to achieve HRA outcomes and assist households to move into the private rented sector.
You should also have knowledge of welfare and housing policy and law as well as safeguarding. An enhanced DBS check will be required.

Experience and Knowledge

1.Experience of effectively preventing homelessness

1. Experience of carrying out robust enquiries and competently deciding homelessness applications in accordance with Part VII Housing Act 1996 as amended
   3.. Ability to effectively manage a caseload whilst ensuring effective planning, prioritisation, case recording and communication with customers
2. Experience of front line contact with the public and communicating complex information in a clear and tactful manner while ensuring high levels of customer service
3. Ability to deal with complex, difficult or contentious enquiries or complaints
4. Experience of working as part of a team, and on own initiative with minimal supervision
5. Experience of negotiating effectively, and working in partnership with other departments, external agencies to achieve corporate goals.
6. Ability to effectively resolve problems
7. Good computer skills and the ability to use and navigate IT databases input, retrieve, store and effectively manage information.

Job tags

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