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Location

Topsham, Devon | United Kingdom

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Job description

What you will do in your working day

Your role will be varied and may include taking notes at meetings, sorting and analysing data such as traffic counts or pupil numbers and processing financial information. As part of this, you will learn about the interesting work which is done across the Planning teams. You will work with a supportive and experienced team who will provide training and guidance for the tasks you will be undertaking.

Main duties and responsibilities: 

• Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required
• Assist with the distribution of incoming mail and despatch of outgoing mail as required
• Receive enquiries by telephone, face to face and email and take appropriate action to ensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer
• Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
• Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation
• Learn to work effectively as part of a team as well as on own initiative, including undertaking research and being involved in the development, implementation and improvement of administrative services and procedures
• Maintain up to date and accurate records
• Assist in a range of financial or related activities, including ordering, invoice processing, maintenance of accounts, charging systems and appropriate records, administration of allowances, grants and agency payments, assessment for and
  collection of income, payment of fees, provision of stationery, conduct inventories, etc
• Conform to, actively commit to and promote DCC Customer Service Standards both with internal and external customers when using any communication media including telephone, email and face to face
• Adhere to existing working practices, methods, and procedures, undertake relevant training and development activities and respond positively to new and alternative systems
• Work with information technology and associate systems in accordance with County Council policies and to observe data protection guidelines, policies and procedures
• Co-operate with the Council in complying with relevant health and safety legislation, policies and procedures in performance of the duties of the post
• Carry out the duties and responsibilities of the post in compliance with the County Council’s Equal Opportunities policies
• Understand and comply with the County Council’s Environmental policies
• Maintain an excellent level of attendance at apprentice training sessions and successfully achieve the required level 3 qualification

The training you will be getting

Starting in late April or early May, the duration of the Apprenticeship contract will be 20 months. This is a great opportunity to balance work and study. 

Apprentices will work towards a Level 3 qualification in Business Administration. This will be supported by a combination of training and practical work experience, allowing you to apply your learning to your work.

What to expect at the end of your apprenticeship

There are no guarantees of employment at the end of the programme, but we would expect the apprentice to apply for further employment, ideally within the council or within the wider Devon economy.

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Job tags

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Salary

£22.74k per annum