Location
Birmingham | United Kingdom
Job description
Operations ManagerOil & Gas
Solihull birmingham
£60000 Per year
permanentDuration
Key Responsibilities
- Manage operations intelligent hub
- Support & assist area Field managers to deliver exceptional service levels and Liaison with supply partners
- Manage and ensure all health and safety measures are in place from management of the depot (Controller of Premises) to the planning of the works using Risk Assessments.
- On occasions visit job sites
- Gather business requirements and carry out gap analysis for People Management, Process Management, Data Management and technology Solutions.
- Define business solution and support business change management initiatives
- Build competency with in back office team
- Liaise with teams working remotely.
Essential Experience
- Gas or Water or Power utilities domain knowledge
- Cross utility functional knowledge (Gas, Water, Electricity)
- Knowledge and experience of best practices in work management
- Knowledge of NRSWA
- Managed repair and replacement schemes
- Managed repair and planning business process
- Gathered business requirements for business needs
- Documented solution specifications (business and functional)
Desired Experience
- Managed Repair Planning & Scheduling Team through organisational change
- Contract Management
- Conducted investigation into reasons for customer contacts
- Implemented new process to proactively contact customers
- Understanding of Street works systems like Insight, Mayrise
- Experience in using Excel, Word and Ms Power point
- Knowledge and hands on experience of Gas or Water or Power Distribution.
Skill Sets Required
- Analytical thinking
- NRSWA Knowledge
- Performance Reporting and Management
- Leading through change initiatives
- Employee engagement and development
- Stakeholder engagement
- Able to act on initiative, identify opportunities & proactive in putting forward ideas & solutions
- Gather information systematically to establish facts & principles. Problem solving and determine the best course of action.
- Evaluates options based on logic & fact & presents solutions.
Education Level / Qualifications
NRWSA - Supervisors Ticket.
NRWSA - Administration
Apply Now
Apply by telephone: 01302 326872
Job tags
Salary
£60k per annum
