Business Support Officer

Location

Newry, Co. Down | United Kingdom

Job description

Job description

To provide a comprehensive and flexible administrative Business Support Service working across a range of Council functions/departments as required, this will include implementing and maintaining business support service standards and providing an excellent standard of customer service for internal and external customers. To contribute as team member to the provision of a modern, professional, high quality and responsive business support and customer focused service to support the Corporate and Business Plans of Newry, Mourne and Down District Council..

Responsibilities

• To provide a comprehensive and flexible administrative Business Support Service working across a range of Council functions/departments as required, this will include implementing and maintaining business support service standards.
• Providing an excellent standard of customer service for internal and external customers.
• To contribute as team member to the provision of a modern, professional, high quality and responsive business support and customer focused service to support the Corporate and Business Plans of Newry, Mourne and Down District Council.

Skills and Qualifications

Essential Skills

• Grade C or above in at least 4 GCSEs or equivalent qualification one of which must be GCSE English Language or equivalent and one of which must be a GCSE in a numerate subject or equivalent.
• See below link for equivalent qualifications guide in line with the Qualifications and Credit Framework (QCF:
• At least 12 months' previous work experience in: - Customer service (internal and/or external customers)
• At least 12 months' previous work experience in: - Administrative duties which included typing of letters, reports etc., and filing
• OR In lieu of qualifications at least 24 months' previous work experience in the following areas: - Customer service (internal and/or external customers) - Administrative duties which included typing of letters, reports etc., and filing
• At least 6 months' previous work experience in the use of a Management Information System.
• Be able to demonstrate competence in use of e-mail and Microsoft office applications including word, excel.
• Good oral/written communication and interpersonal skills.
• Ability to work as part of a team.
• Hold a full current driving licence and access to transport, or access to transport to meet the requirements of the post.

Further Information

Duration of appointment: Permanent 3 x permanent positions, Newry, (to include Monaghan Row and Greenbank Industrial Estate) 1 x permanent position, Council Offices Downpatrick Temporary 1 x temporary position, Council Offices Downpatrick. Newry Mourne and Down District Council is an equal opportunities employer and is committed to appointing the best person for the job, irrespective of gender, marital/family status, religious belief, political opinion, disability, race, age or sexual orientation. The Council particularly welcomes applications from the Protestant community.

Job tags

Salary

£25.12k - £26.87k per annum