Travel IT Support Manager London / Herts / Homeworking £50k-£55k NEG, DOE (PTR 3118)

Location

Italy | United Kingdom

Job description

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We are seeking an experienced Travel IT Support Manager to join a successful travel company due to remarkable growth. The ideal candidate will lead a team and work on end user requests. This is a varied and exciting job role offering progression and generous perks.

Duties include:

• Managing daily operations and projects ensuring service levels are met and customers are satisfied.
• Monitoring status of active service requests and provides escalation where necessary to ensure quickest path to resolution.
• Resolving end user technical issues.
• Managing a range of administration systems including Office 365, VPN, Active Directory, In Tune, backups and documentation SOP’s.
• Overseeing the setup of new clients and changes for existing clients
• Managing the human resources of the department, i.e. staff selection, training, compensation, performance and career planning.
• Mentoring, coaching, motivating and building a positive culture among the team.

Requirements:

• Experience in supporting end user computing technical service support.
• Managing two or more direct reports.
• In-depth experience with IT system implementation and troubleshooting support for core Microsoft technologies.
• Effective written and verbal communications skills.
• Able to provide support to variety of software packages including Mac OS, Adobe CS, Apollo, Dolphin, and GDS such as Sabre, Galileo, Amadeus or Worldspan.

Generous benefits including health care, dental, opticians, mental health package, pension, travel deals, progression plus many more perks.

Give your travel career a boost and apply today!!

To apply click APPLY NOW or email your CV to [email protected]

Do you have friends or colleagues who enjoy VIP travel? Refer and earn today! Recommend Platinum Travel Recruitment and we will reward you with £150 to spend. Don’t keep us a secret, share your knowledge with friends, family and colleagues. There is no limit to how many professionals you recommend. Spread the word and increase your earnings. It’s simple, for the reward, the travel candidate must not already be registered with us and once they obtain a new role and pass probation, we shall transfer the funds into your account immediately. The great thing is that it’s really easy to do, anyone can make a referral and watch your income grow.

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