Technical Support Engineer
Location
Milton Keynes, Buckinghamshire | United Kingdom
Job description
Job Ttitle: Customer Service Engineer
Location: Milton Keynes
Salary: Competitive
Contract Type: Permanent
Our client are looking for a Technical Support Engineer within this role you will be responsible for providing support to customers on all technical matters.
Key Responsibilities:
- Support for customer questions via phone and e-mail.
- Process requests for special products and variations.
- Analyse, check and report writing on customer product returns.
- New product development proposal activity.
- Market and competitor product analysis & understanding.
- Supporting sales force with customer visits and application development when required.
- Product management including training, new product introductions
Qualifications & Requirements:
- Degree, HNC or HND in Electrical Engineering or related discipline.
- Able to communicate proficiently via telephone and email with both internal and external customers.
- A methodical problem solver who is logical, organised and able to keep clear comprehensive records.
- Ability to clearly and effectively present technical subjects, face-to-face and via webinar.
- Experience working within an Engineering environment.
- Hands-on testing and diagnostic experience.
- Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines.
What we can offer:
- Private Medical
- Competitive company pension scheme
- 25 + bank holidays
- Annual Bonus (loyalty & performance)
For more information regarding this role please call Bradley Owen 01453 829538 or to make an application apply online directly via [email protected]
For details of other opportunities available within your chosen field please visit our website:
Omega Resource Group is acting as an Employment Agency in relation to this vacancy.
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