logo

JobNob

Your Career. Our Passion.

Customer Services Advisor


DHL Group


Location

Norwich, Norfolk | United Kingdom


Job description

DHL eCommerce UK is one the UK’s leading integrated parcel businesses. As part of the DHL Group, we have an extensive delivery network which covers the UK and over 220 countries. We are committed to pushing the boundaries of the express parcel delivery markets and aim to be the first choice for customers.

Excellence. Simply Delivered. That is what we do.

We are currently recruiting for a Customer Service Advisor based in the office at our site in Norwich, Part time Tuesday and Wednesday, 17h per week.  £9635 annual salary.

Our team are responsible for delivering excellent customer service on all contacts through case management. Taking ownership for the investigation and displaying our four attributes, 'Can do', 'Passion', 'As One' and 'Right First Time'.

Key responsibilities:
Skills & Experience required:
About Us:
DHL eCommerce UK accredited Top Employer 2024 for the fourth year running along with being certified as a Great Place to Work.

Our attributes are the lifeblood of everything we do. We are looking for people to join us, who have a ‘Passion’ to deliver with a happy heart, energy and commitment. We want our people to work ‘As One’ team across all areas of the business with a ‘Can Do’ mind-set and commitment to deliver ‘Right 1st Time’ for all of our customers.

As well as offering competitive salaries at all levels and in every area of the business a comprehensive benefits package designed to help you make more of your money, safeguard your future and enhance your health and well-being.


Job tags

Part timeWork at office


Salary

All rights reserved