Door Person - The Cadogan Hotel

Location

Chelsea, Greater London | United Kingdom

Job description

The Cadogan, A Belmond hotel is seeking a friendly and dependable Door Person to join our team at our esteemed hotel. As a Door Person, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. Your friendliness and efficiency will leave a lasting impression on our guests and contribute to their overall satisfaction during their stay.

About Belmond

Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.

Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.

The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine service. We treasure history while looking to the future. We celebrate local culture, embrace community spirit and believe in responsible, sustainable tourism. We prize diversity and equality in the workplace.

Responsibilities

• Greet guests with a friendly and welcoming demeanor as they enter the hotel
• Assist guests with their luggage and belongings
• Provide helpful information and suggestions about the hotel and local attractions
• Ensure a safe and secure environment by monitoring and controlling access to the premises
• Coordinate with the concierge and front desk to provide seamless service to guests
• Assist with guest car parking and valet services

Requirements

• Prior experience as a Door Person or in a customer service role is preferred
• Excellent communication skills with a friendly and approachable demeanor
• Ability to multitask and prioritize responsibilities
• Proficiency in English, knowledge of additional languages is a plus
• Valid driver's license
• Must be legally eligible to work in the specified location

Benefits

• 28 days holiday with increase after 2 years of service
• Incomparable Company benefits: free room nights in any Belmond hotel in the world, free foot care, free trips on the Day Trains
• Beekeeping and Gardening teams
• 50% Food and Beverage discount in any outlet at any Belmond hotel
• Enhanced Pension scheme
• Interest free season ticket loan
• Summer and Christmas Staff events
• Christmas gifts
• Meals on duty
• Life Assurance
• Uniform care
• Many, many more

Job tags

Salary