Novo Executive Search
Location
Co. West Midlands | United Kingdom
Job description
Our client is a leading provider of specialist services and equipment to an enviable client base of civils, construction and utilities companies, nationally.
The business is proud of its continuous, double digit, year on year growth. Partly because of this growth and partly as early succession planning, our client wishes to appoint the strongest possible Operations Director to join the leadership team.
ROLE – OPERATIONS DIRECTOR
This is a varied role – a mix of client relationship management and internal multi-function operational leadership. Spanning a range of responsibilities, the role could be described as one that combines many aspects synonymous with a traditional Commercial Director and an Operations Director.
The Commercial responsibilities very much focussing on managing and strengthening existing client relationships. The Company’s larger clients typically work from lists of preferred suppliers. So, maintaining good relationships with clients to be the “first port of call” for a particular service, is a key aspect of the Director’s role.
Similarly, when difficulties arise in the delivery of work, perhaps mechanical failure on a piece of crucial capital equipment for example, managing the relationship at a Director level and working to provide a solution in a timely manner will be key to retaining business. This means being contactable outside of traditional working hours to address time sensitive situations
Travel across the county to meet with clients and visit working sites will be fairly significant and at the discretion of the Operations Director.
From an Operations standpoint, the new Operations Director will hold oversight of many of the internal business departments and functions – anything from health and safety on site to the workshop and head office departments will form a part of the role. The primary goal is to continue this growth and to protect profit margin.
The nature of the work and the continuous growth of the business mean that the new Operations Director will need to make big, decisive decisions in a fast-paced, reactive environment.
IDEAL PROFESSIONAL PROFILE
The new Operations Director will be a proven leader and people manager, most likely at a medium-sized business (minimum £25m t/o). They will bring a broader multi-function skillset. Most likely the new Operations Director will currently be in a senior Operations, Regional or Area leadsership roles, serving a similar client base – civil engineering, construction and utilities.
The new Director will have proven experience of success in a fast-paced business environment.
LOCATION
Home based with travel across the UK.
OPPORTUNITY
This is an excellent professional opportunity for an ambitious senior manager to step up to the position of Operations Director at a genuine market leading company. Our client enjoys an excellent reputation for service and quality from its enviable client base of blue-chip construction and utilities clients.
The new Operations Director will thrive working as part of a close-knit leadership team which maintains a strong “family” working culture and the highest ethical standards. The new Operations Director can expect the professional and financial rewards for success with the potential for further opportunities in the future.
Job tags
Salary
