Vehicle Parts Advisor Apprentice - Castleford
FORD RETAIL LIMITED
Location
Castleford, West Yorkshire | United Kingdom
Job description
What you will do in your working day
- Safe storage of parts
- Handling, storing receiving stock, payments, procedures, identifying, sourcing and ordering parts
- Monitoring and solving customer problems/enquiries and processing customer’s orders
- The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
- A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
The training you will be getting
Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.
An apprentice’s training includes:
- Visiting the HFA academy
- VRQ in the parts industry
- Visited in-house once every 28 days by the skills coach
- Level 2 Customer Service Practitioner Apprenticeship Standard
What to expect at the end of your apprenticeship
- A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
- By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership
Job tags
Salary
£10.98k per annum
