Bassetlaw District Council
Location
Worksop, Nottinghamshire | United Kingdom
Job description
Grade 2 Pro rata to £23,500- £24,702 per annum
Permanent, Part Time, 30 hours per week, working 5 days 9am – 3pm
WE AIM TO PUT PEOPLE FIRST – DO YOU?
We have an exciting opportunity to join our Customer Services Team based in the Worksop Offices and may be required to work at other sites. The successful candidate will be responsible for providing a front line service dealing with customer enquiries concerning Benefits, Council Tax, Housing, Planning and other Council matters as well as operating Council’s switchboard facilities.
The post offers unique challenges but also provides an excellent opportunity to develop and enhance your customer service skills. You must be committed to providing a high level of customer care and possess good communication skills. You must be able to stay calm under pressure and deal with members of the Public, Officers and Members in a courteous manner. Good team working and flexibility to meet the demands placed upon the team are essential.
We value the diversity of our people and actively encourage applications from all sections of the community. We maintain fair and well thought out recruitment processes at every stage to make sure that everyone is treated equally.
We will value your contributions, give you access to a free healthcare cash plan and benefits, offer a very generous 26-32 days holiday package (rising incrementally each year) pro-rata plus public/bank holidays, and give you the option to purchase additional annual leave tax-free. We will double your monthly pension contributions and provide the option to join our shared cost AVC scheme, offer discounted car parking of around £4 per month, and family friendly policies. We also offer hybrid working arrangements of partial home/office working.
We value the diversity of our people and actively encourage applications from all sections of the community. We maintain fair and well thought out recruitment processes at every stage to make sure that everyone is treated equally.
This post requires a DBS Basic Check to be completed on appointment.
To apply, please visit or telephone the HR Team on (01909) 533121. Please quote COR0783P on the application form and within all correspondence.
INTERVIEW DATE: 04 April 2024
Job tags
Salary
£23.5k - £24.7k per annum
