E-Commerce Manager

Location

St Columb, Cornwall | United Kingdom

Job description

Award winning South West employer St. Austell Brewery is recruiting for an Ecommerce Manager. This exciting opportunity is to join our growing and dynamic sales team. This crucial role is responsible for overseeing, managing and developing the company’s online ordering platform, specifically for our wholesale customers. You will also be managing and developing our growing Ecommerce team and supporting the Head of Sales Operations with both internal and external relationships, whilst ensuring that our online platform is market leading, and future proofed in line with the company’s ambitions.

About the role

Working across functionalities, the roles responsibilities will include:

• Managing conversion campaigns in line with the company strategy, and supporting customers to onboard to the new online platform
• Implementing effective SEO strategy, setting objectives, and working with the wider marketing team to ensure is content is fit for purpose, and is driving visibility and sales
• Working with our digital agency and internal stakeholders to drive basket spend in line with company objectives and budgeted top line and bottom-line growth
• Knowledge of Umbraco or a similar CMS desired
• Overseeing and the on-going design and development of the on-line ordering platform, in line with the current roadmap, working closely with the company’s web development agency and internal technical team.
• Evaluating and analysing the current digital roadmap, and reviewing priorities and enhancements in line with business’ needs. Challenging our digital agency on best practice to ensure KPI’s kept on track.
• Ensuring robust process for user acceptance testing and performance troubleshooting.
• Prepare regular reports and analyse conversion numbers, that can be cascaded to the internal stakeholders, to help to build and develop our Ecommerce reporting dashboard
• Future thinking and planning ahead to ensure the site remains relevant and current. Always keeping an eye on market trends, and making suggestions for improvements to our developing website.

What we offer in return

• 25 days’ annual leave (plus 8 bank holidays)
• 30% discount on food & drink within the Managed Estate & Visitors Centre
• 50% discount on accommodation within the managed estate
• Fantastic training & career development opportunities
• Pension Scheme - 4% Employee and Employer. Can increase to 5% if required
• Cycle to work scheme
• Company bonus scheme
• Westfield Health cash plan – Claim money back for Dental, Eye Care, Physio etc.
• Westfield Rewards – Shopping rewards
• Subsidised food from Hicks Bar (at Visitors Centre)
• Free Parking

Additional Info

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.

Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time.

Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.

For more information or for a detailed Job Description, please email [email protected]

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

Job tags

Salary

£35k - £40k per annum