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VoC Platform Manager


Entain


Location

Stratford, Greater London | United Kingdom


Job description

As a VOC Platform Manager , you will act as a subject matter expert for our VOC platforms as the owner of surveys and reporting. Y ou will  manage and govern the roll-out of the digital blueprint across Entain labels and be responsible for new survey launches and updates, along with the corresponding reporting updates. You will be responsible for user management and facilitate training globally.

Reporting to VOC Platform lead , you will be part of the VOC Customer Platform team who are responsible for working closely with CX specialists and other platform users to understand and deliver their business needs through the platform capabilities.

Are you looking for an opportunity to add true value to a team?

What you will do

Who you are

What w e o ffer

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in London , you can expect to receive great benefits like :

And outside of this, you’ll have the chance to t urn recognition from leaders and colleagues into amazing prizes . J oin a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us .

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join the Entain family, it’s your game. So, let’s win together.

#ProjectManagement #StakeholderManagement #CustomerJourney #CustomerInsights #Platform Manager #Survey #Collaboration #Medallia #Performance

#LI-CA1

#LI-hybrid


Job tags

Permanent employmentWork at officeHybrid work


Salary

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