Location
Walsall, West Midlands | United Kingdom
Job description
Account Manager
Location: Walsall
Salary: Negotiable
The client:
My client are a leading supplier of safety and construction products and services that have depots in both the Midlands and Scotland. They pride themselves on providing a first-class service to all of their customers, ensuring the right product or solution is delivered to the right location on time. With over 5000 items within their core range, ensuring fulfilment of orders through their own dedicated transport fleet. Due to continued growth, they now seek an experienced Account Manager.
The Role:
The Account Manager role is responsible for maintaining and developing a customer portfolio with a keen focus on new business and account management. Identify areas for innovation and investment to assist with growth.
Key Responsibilities of The Account Manager:
- Achieve growth in all areas of business and ensure sales targets are monitored and achieved
- Manage a customer portfolio of key accounts and specialist projects
- Develop relationships with key suppliers and manufacturers
- Stay up to date with the latest industry products and innovations
- Work with senior management to ensure leads are generated where appropriate
- Offer full support to Sales Manager on PQQs, tenders and major projects
- Work closely with Business Unit Management, Sales Manager and Marketing Team
- Manage promotions, clearances, and special offers to targetted clients
- Identify mailshots and exhibitions to attend as a business
- Ensure that customer feedback is shared to maintain a high level of customer service
- Monitor competition from a sales perspective and ensure that all information is shared
- Manage all customer activity via the CRM system to ensure all relevant data and information is captured as well as maintaining a pipeline of opportunities
- Participate in networking at industry events and exhibitions to benefit the business
- Ensure customer complaints are dealt with and addressed in a timely and professional manner
Person Specification of The Account Manager:
- Experience and in-depth knowledge and understanding of working in sales
- Strong verbal and written communication skills
- Good time management and planning skills
- Ability to prioritise workload and meet deadlines
- Strong presentation skills
- IT skills, CRM and design software experience are essential
- Team player
Experience of working in the construction industry is desirable
Benefits:
- Company car/car allowance
- 5% Company pension contribution
- Life Assurance at 2 x notional salary
- Single persons private medical cover
- Permanent Health Cover
Job tags
Salary
