Apprentice Business Administrator in Property Sales M&M Estate & Letting Agents

Location

Gravesend, Kent | United Kingdom

Job description

What you will do in your working day

This is a customer-facing role with responsibility for providing the administrative support.
Your roles and responsibilities will include:

• Sales and marketing - marketing available properties
• Registering applicants, booking appointments and viewings where required
• Liaising and dealing with clients on a day to day basis (new and current clients)
• Sending and responding to emails
• Managing Files
• Answering phone as required dealing with queries and enquiries
• Adhering to all office systems and company policies
• Maintaining office profile through quality of marketing (window, website & advertising) uniform & punctuality
• Make sure all aspects of lettings meet legal requirements
• Booking and gaining property appraisals
• Filing as required
• Managing your own Inbox
• Ensuring all properties are marketed consistently to the office standard
• Assisting the rest of the team as and when required
• Keeping all forms, brochures and letting materials printed
• Leafleting/prospecting as required
• Data entry – updating details, creating new entries, editing details
• Carrying out basic property research, including marketing procedures through portals, websites and various databases
• Assisting lettings team members
• Diary management
• General Administrative duties
• Provide excellent Customer Services for clients, sellers and buyers
• To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales
• To use appropriate communication and interpersonal skills such as active listening

You will be required to know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.

The training you will be getting

• Business Administrator Level 3 Apprenticeship Standard
• Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Qualification
• Full on-the-job training will be delivered
• Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd
• You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)

What to expect at the end of your apprenticeship

• The potential for the right candidate to become a full-time member of the team once they qualification has been completed
• Opportunity to complete additional training courses focussed on the industry once you have completed your apprenticeship

Job tags

Salary

£14k per annum