Cambridge University Hospitals NHS Foundation Trust
Location
Cambridge, Cambridgeshire | United Kingdom
Job description
This is an exciting opportunity to join the Central Operational Team as the Senior Operations Advisor. You will work across a range of key
operational programmes to deliver projects which make a real difference to the way in which the hospital delivers services to its patients.
The role will support the Head of Operational Programme Delivery and work intensively with teams across the organisation to realise the aims of
the Trust’s operational strategy for 2023/24.
The Senior Operations Advisor will have a pivotal role in building and maintaining relationships across a wide range of stakeholders both within
the Trust and with external partners up to CEO level. They may be asked to represent senior members of the Operations Directorate in external
meetings, including with the Trust’s regulators.
You will therefore be adaptable to the changing operational pressures of the Trust and be comfortable to flex their approach across different
audiences.
You will advise and support the Head of Operational Programme Delivery and the Director of Operational Strategy on the delivery of key operational targets, capacity-related operational and strategic projects as they arise.
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on the 13th March 2024.
Interviews are due to be held on the 21st March 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Masters or equivalent experience/qualification in business, operations management, planning, health management or related field.
Project management qualification (e.g. Prince 2, Managing Successful Projects) or equivalent experience/qualification.
Extensive NHS experience obtained at a senior level.
Analysis of project proposals and business case development; understanding of the necessary stages of implementation of innovative projects in a health and social care environment.
Proven experience of working with external partners at all levels.
Experience of coordinating multiple complex projects with co-dependencies where demonstrable benefits were delivered.
Strong experience in ED or an operational flow role.
Highly developed specialist knowledge of operational management including capacity management and patient flow in an acute hospital setting.
Highly developed specialist knowledge in performance management, programme management.
Highly developed knowledge of quality improvement in a health care setting.
Working knowledge of health and social care roles, responsibilities, priorities and policy direction.
Highly developed communication skills with the ability to communicate highly complex information to a range of stakeholders to enable sound decision-making and provide assurance to external stakeholders on performance.
Able to influence across teams, departments and organisations.
Able to prepare clear, concise, grammatical, correctly referenced and version controlled reports and documents.
Verbally confident and able to articulate the rationale for their position and listen attentively and genuinely to others.
Able to work and communicate with clinicians and senior managers.
Makes use of numerical data naturally, often and with ease.
Leadership attributes and competencies with a high degree of self-awareness.
Highly developed analytical, negotiating and influencing skills.
Able to model complex data in order to support the critical appraisal of business cases including use of tools such as intermediate Excel and the NHS Comparator tool.
Able to work under pressure and within difficult/tight timescales.
Able to work in a matrix structure. Strong team player often working with people that are not directly aligned.
Experience of preparing service specifications.
The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Job tags
Salary
£70.42k - £81.14k per annum
