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Location

Helensburgh, Argyll & Bute | United Kingdom

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Job description

Capita lead a world class consortium of hi-tech partners including the UK arms of Raytheon, Fujitsu and Elbit Systems UK and secured the Selborne contract to
Help get better trained personnel to the front line faster

As a member of the sub-surface trainers site support team, you will provide support and maintenance for the supported systems to maintain the contracted level of system availability.

Depending upon the training pattern being supported, this role involves flexible working hours on a shift/rota basis - earliest start 6.30am – latest finish 6pm

Job title:

IT Support Engineer

Job Description:

What you will be doing:

• Preparing the simulator training systems in the site for use by the required time each day
• Supporting and resolving detected and reported problems in the systems
• Ensuring daily system usage and availability is recorded, including start/stop times and problems/defects reported, for each supported system
• Monitoring system health, report failure trends, report any concerns/prediction of failure and raise observation/fault reports when appropriate
• Carrying out and recording maintenance activities
• Undertaking rebuilds of PCs including installation and configuration of operating systems and software applications
• Ensuring that the hardware and software configuration and other related system records are accurately maintained for all the systems, including for spares holdings and any items removed/replaced/repaired/sent for repair

What we’re looking for:

• A broad understanding of engineering; encompassing hardware, software and systems including servers, databases, networking and software licensing technologies. Ideally have knowledge of Virtualisation
• Ability to administer, maintain, rebuild and repair PC based systems
• Experience in Electrical Engineering, Information Systems or computer engineering principles.
• Any knowledge of the military would be desirable
• Flexible to work shifts
• Eligible to gain UK SC clearance

About Project Selborne

Project Selborne is a wide scale, 12 year transformation of Royal Navy Training. The contract worth GBP 1 billion was awarded in December 2020 to a consortium led by Capita to deliver and modernise training for the RN. The consortia of partners known as Team Fisher includes Raytheon UK, Fujitsu and University of Lincoln together with 14 other UK-based suppliers.

Our ‘one team’ philosophy is about collaboration and openness, key to the success of this programme. We are looking for people with the talent and experience who can help shape better outcomes for our customers. We are using our expertise in digital transformation to review service design, modernise courses and deploy cutting edge technology to enhance courses including synthetic training (simulator) systems and data analytics. This programme is a shared endeavour working alongside the Royal Navy’s Training Management Group (TMG) as a single integrated team. Together, we will address challenges and collectively improve outcomes for sailors and marines at scale across the naval enterprise – something we are proud to be part of over the coming years.

What’s in it for you?

• Offering a salary of up to £37,000
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Full training will be given
• Access to onsite gym, including facilities such as, swimming pool and ski slope
• Onsite, secure free parking
• Catering facilities and shops onsite
• Established childcare facilities (available on request)

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at [email protected] or call 07784 237318 and we’ll get back to you.  For more information about equal opportunities and process adjustments, please visit the Capita Careers website

Location:

Helensburgh

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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