Apprentice Customer Service Assistant Forest Sofa Ltd (Blackburn)

Location

Salford, Greater Manchester | United Kingdom

Job description

What you will do in your working day

• Supporting customers through the buying process in our showroom, on the phone and via email.
• Entering new orders
• Track and file delivery notes for customers fabrics arriving
• Providing updates on live orders working through production
• Deal with customer queries or complaints
• Produce quote documents and collect payments from customers
• Allocate any of your customers returns coming back into the building
• Help the wider sales team with any other queries

The training you will be getting

Intermediate Level 2 Apprentice Customer Service Practitioner, including NVQ and functional skills maths and English. Work based learning.

What to expect at the end of your apprenticeship

• A great opportunity to develop your career with an employer who supports continuing professional development.

Job tags

Salary

£10.16k per annum