Location
Worcestershire | United Kingdom
Job description
Overall Job Purpose
To maximise the value the product creates for Halfords Group by defining the Roadmap, priorities and clarity of the outcomes expected.
Key Responsibilities:
- Represent the voice of the customer
- Work with internal and external customers to understand customer needs
- Carry out detailed analysis of the business/ customer needs, requirements, impact, scope, risks, and benefits
- Own the product roadmap and ensure it aligns product roadmap to strategic goals.
- Determine scope and direct the team in terms of epics and features to guide the scrum team
- Bring to life what change is required and what outcomes we are trying to achieve
- Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams.
- Work collaboratively with the delivery/scrum team to develop the BDD scenarios create for the user stories that are aligned to the overall delivery of epics
- Play an active role during the sprint planning meeting in clarifying the requirements and defining the sub tasks that need to be carried out to deliver the user story
- Solve product-related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.
- Draft key objectives and results, strategies and apply the data for the product to make business decisions.
- Track and report on benefits realisation versus key objectives and forecasts
- Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
- Collaborate with stakeholders during the visioning and concept development of a product.
- Understand customer value to in order to prioritise stories, epics and themes to ensure we focus on the changes that will deliver maximum value that are aligned with product strategy.
- Develop and maintain an appropriately prioritised backlog of user stories for implementation.
- Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product.
- Lead the consultation process with the Product Council stakeholders when presenting new ideas and sharing transparency of the product backlog
Skills Required:
- Excellent knowledge of agile scrum methodology and practices
- Able to apply agile analysis techniques specifically for defining and creating user stories and acceptance criteria
- Experience in using analysis tools & techniques including wireframes and business process modelling
- Good level of understanding of technical terminology and preferably experience of working in a technical/e-commerce environment
- Good understanding of software development practices and web/mobile technologies
- Experience of using work management tools such as Jira, Trello & Confluence
- Able to produce high quality supporting artefacts to assist the team in development of the feature
- Demonstrable ability to take ownership and make decisions in a fast paced environment
- Proactive in problem solving and ensuring the right people are involved
- Able to facilitate meeting (e.g. lead workshops to elicit requirements) within business and technical teams
- Act as a liaison between the business stakeholders and technical delivery teams translating concepts into language that is easily understood by both parties
- Strong communication skills with business and technical stakeholders
- Strong team working and collaboration skills within scrum team
Flexible work from home options available but some travel to our support centre in Redditch Worcestershire will be required at times.
Job tags
Salary
