---

---

Location

Swansea | United Kingdom

---

Job description

Recruit4staff are proud to be representing their client, an established training business in their search for a Customer Service Assistant to work in a hybrid role from their offices in Swansea. 

For the successful Customer Service Assistant our client is offering:

• Salary up to £25,000 
• Monday to Friday 8.30 - 1700
• Permanent
• Benefits: Hybrid 3 days in office 2 home based,  25 days holiday + Bank Holidays, Christmas Shutdown (Deductible from Holidays), Volunteer & Charity Days, Pension Scheme, Private Medical Insurance, Macbook & Accessories, iPhone, Travel Expenses when necessary

The role - Customer Service Assistant: 

• Communicate with customers and course attendees via email and telephone
• Assist with enquiries about course schedules and customer queries
• Support the customer service executive with queries and investigation
• Manage initial complaints from customers 
• Assist with payments for course bookings

What our client is looking for in a Customer Service Assistant: 

• Customer Service Experience - ESSENTIAL
• Language Skills: Fluency in French OR Italian OR an Eastern European language - ESSENTIAL 
• Relative Qualification in languages - DESIREABLE

Key skills or similar Job titles: Customer Service Executive, Customer Service Officer, Customer Service AdvisorCommutable From: Cardiff, Newport, Bristol, South West, Swansea

For further information about this and other positions please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or  employment business.

Job Reference: opp-20099

Back to job search

---

Job tags

---

---

Salary

£25k per annum