Location
Purfleet, Essex | United Kingdom
Job description
People Operations Coordinator
Business Unit: Plc
Location: Purfleet - Hybrid Working
Contract Type: 6 Months FTC - Full Time
Hours: 37.5 (Flexible Hours)
Salary: £25,000 - £25,500
As part of the People Services team, you will be responsible for managing several people processes throughout the employee lifecycle from onboarding through to departure.
Working collaboratively across the Restore Group you will interact directly with colleagues responding to requests for information and resolving queries whilst assisting them with information and guidance on compliance with People policies and procedures. You will be an advocate of best practice HR, taking ownership of tasks and providing a first-class People service.
RESPONSIBILITIES
Answer queries that are sent to the People Services Helpdesk (via our helpdesk portal and telephony), responding to general queries from managers and colleagues, signposting them to the appropriate policies and procedures, and completing the requested tasks as a first point of contact.
Manage all onboarding tasks including; issuing offer letters, employment contracts and setting up user access to all key people tools e.g. training portal, onboarding portal, pre-employment screening portal.
Check that candidates have completed all necessary information prior to their start date and validate the right to work documentation, chasing up any pre-employment screening checks as necessary.
Create and update online colleague folders and HR system records, ensuring that all correspondence is safely and securely stored in line with our data protection and retention guidelines.
Provide payroll colleagues with the necessary details on starters, movers, leavers, salary increases, and other relevant changes in time for payroll processing, assisting with queries where appropriate.
Manage all authorised requests to changes of terms and conditions of employment throughout the colleague’s career at Restore.
Manage the colleague leaver process once notified by managers, ensuring that all annual leave entitlements are recalculated and checking for outstanding loans as well as keeping payroll colleagues fully informed.
Provide support to People team colleagues and managers for cyclical processes such as performance reviews, annual pay increases and employee surveys.
Provide support to People team colleagues who are managing People transformation projects such as organisation change programmes, TUPE transfers, acquisitions, people process improvements.
Provide administrative support to People team colleagues and managers with ER cases including investigation, disciplinary, absence management, capability and grievance cases.
Escalate issues of concern or requests for more specialist advice to the People Consultants or appropriate manager.
ABOUT YOU
Experience of working within a fast-paced environment in a HR Administrative role
Excellent verbal, written and numeracy skills
Excellent organisational skills including ability to manage time and prioritise effectively
Strong skills in Excel
Ability to work within specified guidelines or process
Accuracy
Communicates a "can do" attitude and positive outlook
Proactive and capable of working as a member of a team as well as independently
Well-developed interpersonal skills and able to deal with colleagues at all levels
Able to work appropriately with confidential and sensitive information
Experience of working within an HR Shared Service is preferable
CIPD Level 3 or studying towards is desirable
Restore is the UK’s leading provider in integrated information and data management, technology recycling, and commercial relocation services. Providing physical and virtual data storage, digitisation and automation of data, secure data erasure and destruction, relocation and IT recycling services, Restore's mission is to be the most trusted environmentally responsible provider to the private and public sector.
An Inclusive Approach
We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live. We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible.
We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break.
Job tags
Salary
£25k - £25.5k per annum
