Government Recruitment Service
Location
Newcastle upon Tyne | United Kingdom
Job description
Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.
Digital, Data and Technology Services (DDTS) is the trusted team for digital across the entire Defra Group.
We have around 1,200 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.
Find out more about DDTS:
Defra digital, data and technology blog
Defra Jobs
If you are passionate about delivering quality IT business support services that enable delivery of widespread digital change, we’d like to hear from you!
The Group Infrastructure Operations (GIO) function within Digital, Data & Technology Services (DDTS) is recruiting a ServiceNow Test Manager. Our friendly team provides support for critical business services, known as MyIT and MyWorkspace, used by Defra’s employees and strategic IT suppliers.
In Defra you will play a crucial role in overseeing the testing process for our deployments on ServiceNow, ensuring quality, efficiency, and effectiveness. You will develop and operate the test methodology for Defra’s ServiceNow® environment, working in the Service Tooling team.
You will be the liaison between customer and the implementation teams in achieving desired quality criteria and documentation. You will be required to design and build test scripts, develop test guides, and test cases for user stories using the ServiceNow® Agile Development module and Automated Test Framework (ATF). You will play a pivotal role in ensuring the success of our ServiceNow projects and changes by leading the testing efforts across the entire lifecycle.
If you want to develop your knowledge and skills, there are plenty of opportunities for training including access to ServiceNow’s training and certification. You can expect some great benefits such as a Civil Service pension with an average employer contribution of 27% and flexible working options such as condensed hours, part-time and flexi time.
Join us in driving excellence in ServiceNow testing and contributing to the success of the team.
Job tags
Salary
£39.44k - £47.04k per annum
