G4S Business Unit:US Youth Services
Location
Scarborough, North Yorkshire | United Kingdom
Job description
Role Overview
To take the leading role in the Operational Management and Training & Development of the security Team with a view to maintaining morale and professional approach from the team. Ensuring that the physical security for the site meets contractual and customer requirements
To contribute to the effectiveness of the regional team through responsibilities and participation in initiatives that support the development of the contract
Key Responsibilities:
- Manage the performance of the G4S Security Team to ensure adherence to all Security Service Level Agreements
- To review the contracted Physical Security Service Operation on an ongoing basis and agree any changes with the G4S Contract Manager and the Client
- Act as first line escalation to all incidents on the client sites
- To lead and develop all necessary routine training for the G4S Security Team
- To manage on behalf of the G4S Security Team an ongoing site-specific training programme in association with Constabulary agencies and the client
- To oversee the management of all operational security
- To ensure all security staff are SIA Licensed and oversee the SIA licence renewal process
- To manage personnel and disciplinary matters relevant to the G4S Security Team in close liaison with G4S HR as necessary
- To collate monthly Security Team Management information in respect of overtime, sickness and annual leave and provide that data to G4S HR for payroll and HR purposes
- To provide necessary detailed input into the Security Service Budget
- To lead the Employee Performance Review process for all Security Team staff
- Support G4S HR and Recruitment on the recruitment of security staff and promotions within the Security Team
- To be conversant with the G4S Health and Safety Management System and to comply with the requirements of the Health and Safety at Work Act and emergency procedures as required
- To manage the monthly Health and Safety inspection process and ensure risk assessments are in place for all Security Team activities
- Maintain correct manning levels on all sites to ensure that both contractual and temporary work orders are satisfied to the customer’s expectation and within G4S budgetary guidelines
- Ensure that working hours of all employees are managed within individual contract specification and also within WTD or any other legislative guidelines
- Ensure that all officers are suitably trained and have adequate site instructions to carry out the required duties
- Where applicable, take appropriate corrective action to address performance and behavioural issues. Alternatively and where a more serious issue arises, conduct a full investigation and present the facts for decision makers to act accordingly
- Maintain relevant and up to date employee information on G4S systems, including data required for correct completion of Employee Details and Exceptions report
- Identify and nominate excellent performance through the Core Values and Star of the Month recognition schemes
Employee Welfare
- Actively participate in and resolve, as appropriate, any officer issues. Ensure that all welfare care visits performance is managed and corrective action taken when applicable, to achieve company standards
- Respond to any missed book on/missed check calls/absenteeism using the regional escalation procedure to report any problems
- Ensure that the induction process of new employees runs smoothly. This is to include conducting Induction training and onsite training prior to deployment when and where necessary and the relevant training matrix’s are to be completed
- Conduct leaver interviews and capture reasons for an employee leaving the business
- Ensure that all officers wear appropriate uniform and PPE and that re issue is managed within budgetary guidelines
Benefits
- 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked)
- Workplace Pension Scheme
- Great 4 Savings Employee Discount Scheme
- Progression, training and development opportunities
About the Company
G4S is a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. G4S have recently been acquired by Allied Universal making the company the biggest security provider and the 7th largest employer in the World.
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