Gamesmaker (Game Host)

Location

London | United Kingdom

Job description

Main Duties

Demonstrate clueQuest values at all times

Host escape game experiences, either solo or part of a group of hosts

Facilitate client welcome, and hold team briefings and debriefings

Ensure that facilitation of the games meets the quality standards of clueQuest

Ensure escape units are correctly re-set and fully functioning

Report any issues with escape units and props to Managers

Upsell and facilitate any customer service merchandise purchases

Team Support

Act as a clueQuest buddy to help new starters settle into their role, navigate around the escape units and share knowledge and experience

Represent the clueQuest brand at external events and exhibitions

Ownership of any clueQuest projects as appropriate

Other reasonable tasks related to the daily operations of clueQuest

Office tasks (eg. restocking merchandise, organising office supplies, assembling Print+Cut+Escape products for postage)

Other reasonable support and on-site customer service tasks related to the daily operation of clueQuest

Facilities Duties

Ensure Mission Control is presentable and fully functioning prior to games and large booking events

Prepare and clean props and escape room units

Help set up for any large corporate bookings in the Conference or Apollo Rooms

Opening and closing responsibilities occasionally - training will be provided

Contract - Hours - Availability

0 Hour, 21 Hours, and 30 Hour Permanent Contracts available with flexible work schedules and emphasis on working weekends

We schedule 2 hour to 11 hour shifts for employees

A high amount of weekend availability is required

0 Hour contract work is prioritised during term times, weekends, summer weeks and occasional weekday afternoons and evenings depending on demand

Desired

Customer Service experience

Comfortable speaking in public or performance experience

To apply for this position, please submit your CV with a cover letter.

Job Title: Gamesmaker (Game Host)

Reports to: Assistant Managers

Location: London Office, King's Cross

Status: Permanent, 30 hours, 21 hours and 0-hour contracts to be filled

Job tags

Salary