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Member Services Officer


Wiltshire Council


Location

Trowbridge, Wiltshire | United Kingdom


Job description

Salary: £26,873 - £28,770

Hours per week: 37 hours

Interview Date: Week commencing 1 April 2024

Pensions - Empowering Retirement Security

If you are looking for a thought-provoking and fulfilling role that not only offers opportunities for skill development and career advancement but also values your well-being and work-life balance, then joining Wiltshire Pension Fund is the ideal choice. This role is a fantastic opportunity 2 Member Services Officers to delve into the dynamic field of pension management.

The Wiltshire Pension Fund ensures all pension benefits are paid correctly, on a timely basis and in line with the scheme regulations. It manages the relationships with the Fund’s 170+ scheme employers, overseeing the admission and cessation of these organisations.

As a Member Services Officer, you will manage and resolve member queries, support members on different matters, including explaining complex regulations to members. You will also process member benefits in line with LGPS regulations and compliance with the Pension Regulator's code. As part of your role, you will also be able to develop your leadership skills through mentoring new and inexperienced members of staff joining the team.

To excel in this role, you need to be a member of the Chartered Institute of Payroll & Pensions and have the ability to propose creative solutions to complex problems as well as poses excellent interpersonal skills to show good customer service. If this sounds like you then we would love to hear from you!

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .


Job tags

Full time


Salary

£26.87k - £28.77k per annum

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