Apprentice - VISTA Sales HAYS TRAVEL LIMITED

Location

Sunderland, Tyne and Wear | United Kingdom

Job description

What you will do in your working day

Earn while you learn with our award winning training team

This is an exciting apprenticeship opportunity within our VISTA B2B sales department.

The sales team focus on selling tailor made holidays and delivering first class customer service to both internal and external customers. As a sales executive you will sell package holidays with varying components, including flights, hotels, transfers and cruise, on a business to business basis, but will also have the ability to sell direct to customers should business needs warrant this.

Key Responsibilities

• Creating and selling tailor made travel packages using All Hays products
• Delivering a first class customer service experience to all customers, obtaining repeat business
• Working towards, and striving to exceed, agreed individual and team sales targets and other KPI’s
• Attending training workshops and supplier visits, including overseas educational visits, in order to continuously develop product knowledge
• In depth Knowledge of all cruise products.
• Liaise with ground suppliers to obtain rates, availability and for all special requests.
• Remain flexible to meet the needs of the Business
• Provide Feedback to the Team Leader

Competencies Required:

• A good team player
• Good organisational skills with the ability to prioritise own workload
• A clear and effective communicator with the ability to liaise with internal and external customers
• Ability to build relationships with customers, providing exceptional customer service at all times
• Analytical and problem solving skills
• Ability to work as part of a team in a dynamic and vibrant department
• Strong team player who is supportive and strives for success for themselves and their team
• An enthusiastic and positive approach to learning and progressing within the company

Technical Skills Required:

• Basic knowledge of computer systems i.e. Microsoft Word and Excel with the ability to utilise its key functionalities
• Strong attention to detail and accuracy skills
• File management skills
• Web Navigation Skills

The training you will be getting

Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.

• You will work towards a Level 2 Customer Service Apprenticeship, including Functional Skills in English and maths if required

What to expect at the end of your apprenticeship

• We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice

Job tags

Salary

£12.53k per annum