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Location

St Albans, Hertfordshire | United Kingdom

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Job description

Our client, experts in their field, are a modern and innovative legal firm. They believe firmly in developing their staff and recognising their achievements. They are looking for an Operations Manager on a 1 year fixed term contract basis.
This role is core to ensuring that clients receive a warm, comfortable welcome when visiting the offices and that the team have the facilities and equipment required to allow them to deliver the best possible service in a sustainable way. Managing the day-to-day operations of the firm including line management of the IT, facilitiesand reception teams.
Facilities Management and Health and Safety

• Management of the facilities and front of house team to ensure consistent reception cover to provide a warm welcome, administrative support and a clean well-maintained facility
• Ensuring that all premises owned or operated by the firm are maintained to a high standard undertaken by the Facilities Supervisor
• Carrying out the role of delegated statutory health and safety and asbestos officer
• Being the point of escalation for any facilities issues
• Overseeing the annual facilities budget
• Allocation of workspaces and coordination of office moves alongside the Facilities Supervisor

Operational and IT

• Liaising with in house and outsourced IT on the technology available, and championing discussions about new technology which could be used for automation or efficiency
• Attend and document outcomes for regular project meetings to ensure all plans are on target, necessary actions are capturedand key milestones are met
• Understanding the organisation’s various requirements and manage resources to ensure that all projects are appropriately staffed
• Maintaining and reviewing the Business Continuity Plan, including leading on tests to ensure it is fit for purpose

Financial

• Developing budgets and schedules for projects, as well as monitoring progress and reporting to key stakeholders
• Managing IT and telephony service contracts, supporting the IT Manager with any service issues or escalations
• Overseeing any tendering processes
• Overseeing the annual IT budget

Property

• Ensuring all property checks are conducted as required
• Ensuring that clearances, maintenance and accompanied visits are conducted
• Ensuring that any schedules of works are completed to meet any insurance policy requirements and statutory obligations

What the client is looking for;

• Significant previous experience facilities management
• Relevant health and safety qualification, e.g. NEBOSH, IOSH
• Demonstratable experience of the full spectrum of facilities management functions, including contract management, tendering, continuity planningand hospitality services
• Up-to-date knowledge of health and safety regulations
• Experience of negotiating and procuring service contracts
• Experience of managing service contracts.
• Numerically and financially literate, comfortable working with metrics and budget management
• Demonstratable experience of managing works and capital revenue budgets
• Excellent communication skills
• Confidentiality
• Excellent IT skills
• A progressive approach to problem solving
• A commitment to continual learning and encouraging the same in others

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Job tags

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Salary