Customer Service Advisor Full Time

Location

Cranleigh, Surrey | United Kingdom

Job description

• Position:  Customer Service Assistant
• Salary:£21,000 – £25,000
• Location: Cranleigh
• Hours: 07:30 – 16:00 Monday – Friday

Our client, a leader within their field, is seeking a Customer Service Assistant to join their growing team.

This is a permanent position, and we are looking for customer service candidates available for an immediate start. This is a fantastic opportunity to be joining the company during a very exciting period of growth.

Key duties for this role will include:

• Project Sales enquiries and others – pass to relevant department.
• Deal with calls as per transport and aftersales below
• Sales order checking – of all orders processed by others.
• Deal with delivery queries/ETA requests in a timely & efficient manner.
• Schedule and book in deliveries as required by order fulfilment coordinator.
• Process returns that come into the business from customers.
• Raise NCRs as required.
• Resolve invoice queries with finance dept. as required.

Experience for the Customer Service Assistant

• Experience working within Customer Service Environment. Preferably with CRM and Microsoft.
• Able to manage all responsibilities and complete them accurately.
• Ability to touch type.
• Strong analytical and numerical skills
• High level attention to detail.

This is a fantastic opportunity with our client. Please get in touch if you wish to hear more.

*First Recruitment Services are acting as an employment agency in relation to this vacancy.

Job tags

Salary

£21k - £25k per annum