EWS Group
Location
Torquay, Devon | United Kingdom
Job description
Payments & Transactional Consultant page is loaded
Newline ASP (hereafter Newline) is an established, successful, market leader specialising in software solutions for auctioneers throughout the United Kingdom, Republic of Ireland, New Zealand and Canada. Customer service and satisfaction is vitally important to us maintaining our good name and reputation within the industry, we know many of our customers by first name and build up a great rapport with them creating lasting business relationships. Newline offer an all-in-one I.T. solution and provide our sector leading software, advice, I.T. networking, and I.T. hardware to our clients.
We are looking to save our customers money through a suite of payment solutions, providing efficiencies and multiple revenue opportunities.
Position:
Reporting to the Head of the Sales department, you will assist our New Business, Back to Base sales & Regional Account Managers to help identify, develop and close opportunities for our range of Newline payment & transactional products and services. You will have a sound knowledge of the payments industry and will become our in-house expert for both new sales and the ongoing support of our payment products. You will be the bridge between our auction-focused internal teams and our customers’ financial departments. You will have experience in at least one of the four main branches of our payment ecosystem: Acquiring, Online Transactions (including Recurring Card Payments), Direct Debits and Card Payment Terminals.
Job Responsibilities:
Shape a payment strategy for the sector, focus on saving our customers time & money whilst maximising recurring revenue streams for Newline
Maintain an in-depth knowledge of the Newline product portfolio with an emphasis on payment solutions, as well as an awareness of competitor products
Maintain an awareness of payment industry trends and innovations
Identify new payment related sales opportunities within our existing customer base and our new business prospects
Assist the sales and marketing teams in all communications (campaigns, events, meetings, demos etc.) in relation to our payment offerings
Communicate directly with our customers financial teams to explain our solutions in detailed financial terms and language
Demonstrate our software solutions and associated products in person or virtually
Provide support to our Customer Service team with any post-sales issues or questions relating to payment solutions
Help our customers complete any documentation required for implementing any of our payment solutions, liaising with our Project Team
Track customer usage of online transaction bundles (post sale) – suggest amendments to bundles/contracts accordingly while maximising profits. If appropriate, implement new contracts and rates (e.g. monthly rolling)
Provide content and ideas for the creation of marketing collateral content for all Newline payment solutions
Manage renewals and cancellations process – working with wider Newline team to liaise with customers and payment suppliers. Look to improve or reimagine this process
Add and maintain financial contacts at our customer organisations within our CRM system
Report on a weekly, monthly and quarterly basis to the Head of Sales
Provide excellent customer services to clients over the phone, internet or in person
Attend training to develop relevant knowledge, techniques and skills
Establish and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders to generate sales leads
Attend industry trade shows when required
Perform any other duties related to the promotion, sales, delivery and support of the products, or related third party products, as directed by the management team
Create, maintain and execute a clear sales plan for daily, weekly, monthly and quarterly activity
Meet and exceed all revenue targets set for payments division.
Job Qualifications:
Proven experience of software solutions within the payments sector
In depth knowledge of at least one the following areas: Acquirers and Payment Gateways, Direct Debits, Online Payments, Chip & PIN PEDs & Merchants
A good degree of computer literacy and technical competency
Good understanding of technology and how it is applied in business
Knowledge of CRM systems is advantageous.
Your personal characteristics will include:
Will have a tenacious, optimistic, “can do”, solutions-driven approach that is both pragmatic and commercially viable
Strong presenting skills delivering presentations to senior financial executives
Results driven with the credibility to influence at all levels and the ability to think outside the box to identify potential opportunities
Proven sales and problem-solving skills
Excellent organisational skills and ability to manage multiple priorities and tasks simultaneously
High level of customer focus
High degree of initiative and self-motivation to work autonomously producing highly accurate work or as part of a team
Excellent written, verbal communications skills
The ability to build and foster business relationships
Excellent team player, with strong demonstrable evidence of influencing and negotiating skills as well as the ability to forge strong internal and external working relationships
Ambitious, hardworking, excellent communicator with a proven track record of engaging and partnering with key stakeholders
Energy and enthusiasm
Honesty and integrity
Professionalism and persistence with ability to overcome obstacles and setbacks.
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
The business was founded by David Jones in 1983. Throughout the 1980's we specialised in the writing of auction software for livestock auctioneers in the South West of England. During the 1980’s David was joined by his wife Jenny who looked after the companies finances until they both retired in 2015. David passed away In 2019. David's legacy continues through his family, friends, customers & business.
By the late 1990's Newline was the market leader for livestock auctions in Great Britain. Following several disease outbreaks that brought the auctioneering of livestock a halt our clients diversified their auctioneering business and we mirrored this diversification. Since then our software has run leading salerooms, plant & machinery sales, horticultural & commercial auctions. Our business also expanded to include I.T. maintenance packages for the rest of our client’s business’s. Today we support in excess of 3000 devices and hundreds of Windows servers in the UK & Ireland.
In 2020 Newline introduced Auctionmarts.com, an online trading platform for auctioneers, providing searchable catalogues, live sale internet bidding and timed auctions.
In 2021 Newline ASP was acquired by Jonas Software. Jonas Software operates a buy and hold forever strategy and operates over 110 independently managed software brands around the world, providing them with the strategic guidance and financial security required to be leaders in their respective markets. With the acquisition of the partnership Jenny & Becks Jones retired from the business.
#J-18808-LjbffrJob tags
Salary
