Senior ICT Support Officer (Network & Security)

Location

Stafford, Staffordshire | United Kingdom

Job description

This is a really exciting time to be joining the ICT team here at Staffordshire. Using state of the art network equipment, we are about to embark on a redesign of the wider network with our partners and you will be key to making that happen.

As a Senior ICT Support Officer in our network and security team, you will have the skills, knowledge and drive to help us support our internal network.

The role will require an experience of network and communications technologies and an understanding of securing networks both on premise and in the cloud.

In addition, you will be working alongside other technical staff within ICT as well as suppliers and various partners.

Administration of Cisco networking infrastructure and Microsoft Teams telephony using Direct Access.

Help to develop new policies around securing desktop devices using Windows Defender.

Support our Wide Area Network services including both internal and third party customers.

Be a part of a helpdesk rota to help resolve incidents and requests for change.

The ideal candidate will have experience of supporting end users and wishes to progress to supporting the wider infrastructure.

An understanding of network technologies with a desire to become a subject matter expert.

An ability to react proactively in a busy team with competing demands and a large customer base.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

Job tags

Salary

£31.36k - £35.75k per annum