United Gas & Power
Location
Guiseley, West Yorkshire | United Kingdom
Job description
As one of the fastest growing and highest rated commercial energy suppliers in the UK, we are looking to recruit an enthusiastic and organised Sales Coordination Administrator, based at our state-of-the-art offices in Guiseley, Leeds.
Working within the role, you will oversee a variety of tasks whilst reporting into the Sales Coordination Team Leader. You will be required to be involved in the training and development of new starters and current members of the team.
The team will work closely with the experienced Account Managers, offering support and assisting them to meet their key performance targets.
You will be asked to deliver across several key performance indicators required in the role. Whilst offering a competitive starting salary, you can also earn a performance related bonus on top of your basic wage for hitting key performance indicators.
The company runs fantastic quarterly incentives such as trips away and team lunches. Also, the team benefits from 3 extended lunches per week where they are encouraged to use the fully subsidised gym or take part in activities such as Football, Badminton or Squash.
At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.
Self-organise and prioritise high levels of daily workflow with minimal supervision.
Manage multiple email inboxes with high levels of efficiency.
Oversee and assist a variety of tasks within the role whilst reporting into your team leader.
Ability to conduct quality contract checks ensuring all required information is collated before uploading to the CRM system.
Conducting Live & Pending Checks to ensure customers are moving over on the required dates.
Set-up gas and electricity quotes within tight deadlines and to high levels of accuracy.
Engaging with customers & suppliers throughout the Post Sales Process from requesting required documentation to handling objections to a high standard.
Handling Internal & Customer queries with a high level of organisation.
Assisting the Senior Sales Coordination Administrator to process the key customer EDI’s every month to their requirements with a high level of accuracy.
Contributing in regular team meetings regarding certain topics & outline a plan for the day ahead.
Working with the Team Leader and Senior Coordinator to investigate current processes and offer ideas of improvement.
Assisting in the training & testing of new systems within the business.
Efficiently allocating Change of Tenancy Opportunities to the Sales team within a certain timeframe.
Ability to manage own workloads and balance priorities.
A high level of problem-solving skills
Strong planning and organisational skills
High attention to detail
Effective communicator
Microsoft Office proficient with a strong grasp of basic Excel
Previous experience in customer care but not essential
Previous administrative experience but not essential
Previous industry experience preferred but not essential
Fast growing, innovative employer
Fully supportive management wanting to develop people’s careers with fantastic progression opportunities
Ongoing training & guidance provided
Competitive salary and benefits package
Supportive employee health and wellbeing programmes with extended lunches, free gym memberships, after work sport clubs and a fully paid cashback health scheme
25 days annual leave (and 8 Bank Holidays)
Holiday Purchase Scheme included (up to 5 additional days holiday)
Company social events
Mon – Fri 8:30am till 5pm
A great working environment with a real team spirit
Job tags
Salary
