Deputy Store Manager

Location

Clitheroe, Lancashire | United Kingdom

Job description

Job Title: Deputy Store Manager

Location: Clitheroe

Salary: £28,177.50 per annum

Weekly Hours: 37.5

Reference: YMC966599

We have an exciting opportunity for a Deputy Store Manager to join our Charity and assist the Senior Store Manager in the successful running of our Clitheroe Store. You will play a key part in driving the store to achieve its income whilst delivering excellent customer service.

You will work on both the shop floor and back of house alongside our established team of paid staff and volunteers and will be responsible for leading, developing and inspiring the team.

This role will bring a sense of pride in everything you do, working hard at the heart of your local community raising vital funds which will change young lives.

As a Deputy Store Manager, you will be responsible for all aspects of running the store when the Store Manager is away including being the first point of contact for customers, employees, and volunteers.

Operating within a fast-paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. This store operates between the hours of 8am – 8pm 7 days per week with all colleagues working variable shift patterns to accommodate this.

As an experienced high volume retailer, you will have exceptional organisational skills, creative flair, drive, and commercial awareness. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied, and no two days are the same.

A small insight into the responsibilities involved:

• Work with the Store Manager to agree and set achievable performance and development goals for your team.
• Work with your team to conduct regular planning and review on store promotions and initiatives.
• Review and manage store team performance.
• Assist the Store Manager with recruitment and selection.
• Ensure your team is up to date on store ways of working, standards and compliance.
• Coach and support your team to deliver on store priorities while delivering excellent store and compliance standards.

Criteria to apply:

• Minimum of 12 months experience working within a high volume, fast paced retail environment.
• Availability to cover store operational hours.
• Ability to make commercially astute decisions, prioritise and organise workload and manage, lead, and develop a large team.

We reward our staff in ways that matter to them. Our benefits offer support to your mental, emotional, and financial wellbeing. The benefits on offer are:

• Pension
• 28 days annual leave including bank holidays.
• Regular salary reviews
• Sick pay
• Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales; Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, you will be joining an amazing team and receive support and guidance from your Regional Manager, other Store Managers, and the wider Retail team at Head Office.

At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams; we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us, and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

For further information on YMCA, visit

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