Health Intermediary Payments Analyst
Location
Tunbridge Wells, Kent | United Kingdom
Job description
It’s an exciting time to join our Financial Operations team here at AXA. As an Intermediary Payments Analyst you'll work closely with key internal and external stakeholders to provide support and guidance to Intermediaries. You'll ensure broker agencies are set up accurately and commission payments are paid correctly. You'll ensure all commission financial controls are completed and documented in accordance with control guidelines.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:
A large amount of time will be spent investigating and responding to Broker queries via our team mailbox and by phone. At times this can involve some difficult conversations.
Utilise great attention to detail and excellent communication skills to confidently liaise with internal and external customers via email and by phone. Analysis of queries received will be provided for key business partners.
Work closely with the Intermediary Relationship Support Team to ensure new and amended contracts are accurate, comply with financial control requirements and can be paid to agreed timescales.
Review exception reports, identify trends, and find solutions for any problems.
Weekly and fortnightly payment runs will be reconciled in line with core systems and agreed terms. You’ll assist with our month end process, ensuring that commission payments are posted correctly to the PandL, and that our balance sheet reconciliations are completed to the required standards.
Assist in managing broker debt, providing key information to brokers, chasing debt and reporting to management.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
Job tags
Salary
