Location
Norfolk | United Kingdom
Job description
Job Title Family Carer Practitioner
Company Voluntary Norfolk
Location Norfolk – Various
Responsible to Senior Service Manager/ Team Leader – Carer's Matter Norfolk (Community Support)
Main Purpose of the Role:
Family Carer Practitioners facilitate and empower carers and to achieve the greatest degree of choice, control, independence, and quality of life as possible to maintain their caring role.
Practitioners will support carer's in their caring role with information, advice and guidance, wellbeing support, access to breaks and peer support opportunities, emergency planning and links into other preventative services.
Practitioners will undertake support planning and reviews with carers. They will work with carers enabling them to increase their resilience, build on strengths and develop their personal networks in the community helping them to sustain their caring role.
This is a rewarding role with the Carer at the heart of everything There is also a level of computer work involved and so the successful candidate will have a high level of IT skills.
Main Duties
1. Carer's Assessment and Support Planning
Complete reviews with carer at timed intervals, Supporting the carer to identify their progress towards achieving or maintaining goals, developing self-resilience and sustainability of their caring role.
Where progress against goals is not achieved or maintained, continue to work with the carer to identify barriers and provide support to overcome them.
Work with a person-centered carer led approach to empower them to achieve the goals and outcomes.
Support empowerment, independence, social and emotional wellbeing through information, advice, and local opportunities. Encourage use of existing community resources and facilities.
2. Recording, Quality Management/Performance, and Information Governance
Record all interactions, interventions, notes, assessments, and actions for follow-up on the CRM database within the KPI time frame and to expected quality standards, ensuring data is accurate and proportionate, providing carers with a physical or electronic copy of their assessments and Action Plans within agreed timeframe.
Contribute to service monitoring and evaluation.
Deliver against specific targets and Key Performance Indicators, review progress, and set short term priorities in regular supervision with line manager.
Work within the organisational policies and procedures, including but not limited to assessment, support planning/review processes, data input, safeguarding and lone working procedures.
3. Other
Positively participate in the staff development, including service monitoring, coaching and personal development planning, supervision, and appraisal / performance reviews, in line with the performance and quality management framework
All Voluntary Norfolk post holders are responsible for:
Working to the policies and procedures of Voluntary Norfolk
Promoting equal opportunities and respecting diversity within all aspects of their work
Complying with Health and Safety Regulations
Carrying out additional duties where appropriate which may be allocated from time to time by the Chief Executive and their line manager.
Person Specification
Please use the application statement section of our application form to demonstrate how your skills and experience match the person specification outlined below.
Essential (E) / Desirable (D)
A critical thinker E
Ability to have challenging and constructive conversations E
Professional and person-centred approach (e.g. integrity and professional boundaries) E
Emotionally resilient E
An ability to solve problems E
Experience of supporting clients to self-advocate E
Self-motivated, enthusiastic, passionate, reliable, and able to work collaboratively as part of a team E
Ability to be solution focused E
Ability to analyse and evaluate issues & problem solve effectively E
Experience of dealing with confidential and sensitive information D
Experience delivering presentations and/or training D
Flexible and adaptable approach with the ability to work with a wide range of people E
Naturally curious E
Excellent Time Management D
Ability to actively listen to, support and gain the trust of others E
Ability to write concise, factual and outcomes focused assessments and case notes E
Ability to work under pressure, prioritising and managing competing demands E
IT Literate (e.g. Windows 10, Microsoft Office, Email systems and CRM databases) E
Commitment to continuing personal development E
Flexible approach to working hours (ability to work some evening and/or weekend hours subject to the needs of carers) E
Current driving license and use of car E
Please contact
[email protected] for an application pack if interested.
Job tags
Salary
£26.08k per annum
