Smiths Group plc
Location
Hemel Hempstead, Hertfordshire | United Kingdom
Job description
Location:
EMEA, United Kingdom, Hemel Hempstead
Ref:
DETECTIONEMEA01726
Division:
Smiths Detection
Job Function:
Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries around the globe
Life At Smiths –
We have an amazing opportunity right now to join our Global Training and Documentation department, based in the UK, nearest office will be Hemel Hempstead, as a Digital and Network Training Consultant.
This new position will provide you with the opportunity to collaborate with global stakeholders by supporting the growth of networking and digital applications within the business. This is a critical position where you must be experienced or certified in networking tools such as CISCO- CCNP or VCP tools (VMWare Certified professional)
We require someone with drive, energy and self-motivation with the confidence to lead the training planning, in multiple geographic regions and across developing markets, ensuring they align with the group's global standards and policies. This role requires regular monthly travel to our IT centre based in Wiesbaden, Germany.
Join us and we’ll help build your career, offering excellent opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
• Conduct training events (e.g. for customer technicians, PDM, Programs, P&T, Service, Sales, technicians of agencies) in English, if necessary also in other common foreign languages, in accordance with the Global training plan in a target group-oriented manner. Ensure efficient and effective processing.
• Develop and design training material (e.g. presentations, videos, handouts), taking into account didactic aspects. Consideration of standards, rules and regulations such as SD Style Guide, SD Service Concept. Ensure system storage of the completed documents.
• Develop training programmes (e.g. agenda, method, framework conditions). Independently research and prepare the necessary content. Participate in project meetings.
• Provide support as needed including developing training material, conducting training with regard to products from other locations.
• Conduct T3 training for new trainers (internal trainers and external training providers).
• Collaborate with Technical Writers, Service and Products & Technologies on diagnostic strategies and troubleshooting guides.
• Evaluate feedback from training events for improvements to training materials and technical documentation. Maintain proactive communication with Technical Authors and Technical Service.
• Support in the creation of immersive and digital training solutions for multiple sectors with differing requirements.
• Ensure multiple contracts are delivered on time, within budget and delivering a 100% accurate learner’s journey.
• Provide advice and guidance in the Training Needs Analysis requirements stages of training development and liaise with customers to ensure accuracy in the portrayal of their requirements.
• Champion the information flow for process improvement and quality information in UK and other countries where relevant.
• Demonstrate early career stage leadership skills, working with the Global Training Director and the SMT to deliver the Training Strategy and lead on Workstream activity that enables the team to meet the Director’s targets.
• Establish and maintain exceptional relationships with Marketing, Product Managers, Product Specialists, regional Service Managers and regional Service Leads to support the needs of the business.
• Provide consultancy to others in the creation and implementation of instructor led training.
• Provide knowledge of the commercial application of Training, Education or Instructional Design demonstrating awareness of emerging technical trends.
• Degree in a Relevant subject is desirable but not essential.
• The role holder should also have achieved or be working towards at least one of the following certifications : CISCO CCNP , VM Ware Certified Professional (VCP)
• Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to handle stressful situations and adapt to changing priorities.
• The role holder should be an experienced engineer with significant experience in Building maintaining and troubleshooting large and complex networks.
• The individual should also have some experience of coaching mentoring or training others in either a formal or informal setting.
• The ability and motivation to persistently pursue and achieve effective results which drive the business forward.
• The ability to act as a role model to others, monitoring progress on objectives and behaviours and coaching others for success.
• The ability to make effective, timely decisions in a complex, global market by sourcing and analysing critical information.
• The understanding and recognition of the organisation's commercial environment and positioning themselves, their role and their actions in order to support the organisation's commercial success.
• The ability to build an effective network of relationships both internally and externally, understanding their customers’ needs.
• Willing and able to identify and support change and continuous improvement in own and wider business environment.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups (women@work, Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond.
At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ( )or LinkedIn.
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