Copyright AOS Group
Location
York, North Yorkshire | United Kingdom
Job description
York, United Kingdom | Posted on 20/12/2023
We are a dynamic smart home company based in York, Yorkshire, seeking an experienced and organised individual to join our team as an Office Manager/Administrator. The ideal candidate will have a background in construction or a related trade industry.
Responsibilities:
- Customer Relations: Be the first point of contact for all customers and enquiries. Establish and maintain positive relationships with customers, addressing inquiries, and ensuring exceptional service.
- Personal Assistant: To assist our managing Director Rich with daily tasks such as emails, document printing, diary/schedule, contracts, etc.
- Supplier Coordination: Liaise with suppliers to manage inventory, order processing, and maintain strong partnerships.
- Document Management: Organise and maintain company documents, contracts, and records, ensuring accessibility and confidentiality.
- Event Planning: Assist in organising of work away from office. E.g. Booking hotels, schedule conflicts, Etc.
- Facilities Management: Oversee office maintenance, ensuring that the front end of the office is always presentable and also replenishing office supplies for staff and clients such as drinks, snacks, toiletries, stationery, etc.
- Construction/Trade Background: Previous experience in the construction or related trade industry is a must. Experience in the smart home field will be given so not essential, but knowledge of how trades work and operate is essential as you will be dealing with clients, subcontractors and suppliers.
- Administrative Expertise: Proven experience in office management or administration roles, demonstrating strong organizational and multitasking skills.
- Communication Skills: Excellent verbal and written communication skills for effective interaction with clients, suppliers, and internal teams.
- Technology Proficiency: Proficient in office software (e.g., Microsoft Office) and scheduling tools.
- Problem-Solving: Ability to be proactive and identify issues and propose effective solutions in a timely manner.
- CRM knowledge/experience
- Competitive salary based on experience and skills.
- Opportunity for professional growth within a rapidly expanding industry.
- Collaborative and innovative work environment.
- Flexible work hours to promote work-life balance.
- Work Macbook and iPhone will be given.
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