Housing Officer (advisor)
Service Care Solutions Ltd
Location
Prescot, Merseyside | United Kingdom
Job description
Housing Officer (Advisor)
Prescot, Merseyside
Temporary - 3 Month Contract
Full Time (37.5 Hours Per Week) We are seeking an experienced and resilient Housing Officer to provide a high quality, customer focused and responsive Housing Management service to residents.
Client is looking to review CVs immediately and for immediate starters.
A basic DBS is essential, as is driving and having access to a vehicle.
Main Responsibilities & Requirements
- Proactively manage a variety of Housing Management functions within procedural deadlines including viewings and sign ups.
- Carry out estate visits and inspections in a lone working capacity.
- Build good working relationships with the local Tenant and Residents' Associations
- Manage nuisance cases effectively and liaise with external mediation partners
- Ensure you escalate any anti-social behaviour cases appropriately and in line with procedures
- Respond to correspondence and complaints and provide good quality drafts for members enquiries.
- Identify, record and support our vulnerable residents, signpost residents for support as required.
- Ensure safeguarding concerns are acted on immediately and in compliance with the safeguarding procedure.
- Work collaboratively with other departments, partners, and stakeholders to ensure multiagency responses to complex cases.
- Take legal action as necessary. Ensure all legal paperwork is completed to a high standard to apply for possession and/or injunction proceedings.
- Attend court hearings and evictions, always representing the organisation positively.
- Keep abreast of all relevant legislation and good practice issues relating to the role
- To carry out the duties of the post with due regard to the Council's relevant codes and procedures.
- All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to
[email protected]
Job tags
Salary
