Location
North East England | United Kingdom
Job description
Job Description - Support Coordinator (24566)
Job Description
Description
Pay £11.51 per hour (Salary £22,500 per year) depending on skills and experience, with great benefits including a cash health plan!
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? Due to the expansion of our team, we have a fantastic job opportunity for an enthusiastic Support Coordinator like you, to join our Central Resource Team (CRT).
Here in Teesside, Durham and Sunderland, Home Group have many support services, which help our customers who have individual and varying needs. Instead of working in one service, our CRT gives you the opportunity to work across a wide range of supported services and alongside our specialised teams, helping to enrich our customers lives.
Amazing we know!
Typical day as a Support Coordinator
- Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
- You’ll also have responsibility for coordinating our Support Workers and work collaboratively with external agencies, to assess and engage support for our customers.
- Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
- Carrying out risk assessments, support planning, goal setting and regular reviews.
- Cuppas, chats and catch ups.There’s no rushing from one customer to the next here!Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers lives for the better, then you’ll do that here, working for one of the top ten Great Place to Work in the UK.
You bring
- Passion to support our customers to live their best life, working collaboratively with an eye for detail.
- Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
- Experience of coordinating and assessing customer referrals.
- The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
- As you’ll travel around the area to work in our services, it is essential that you have access to a vehicle (we’ll pay your expenses to cover this use).
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship toexternalcandidates for this role. This remains under regular review.
Our team
We are an outgoing, diverse, and supportive group of individuals, always willing to lend a helping hand!
Our team is led by our amazing Senior Client Service Manager Yvonne who has worked for Home Group since 2014. Yvonne is perfectly placed to support you as you join. She started as a Support Worker and took full advantage of all the training and experience we offer here at Home Group.
Supporting Yvonne are our four Client Service Managers who bring a wealth of knowledge and experience to the team.
Job details
- Working between the hours of 09:00 am and 17:00 pm, Monday to Friday.
- Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
- Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
- You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work !
What’s in it for you?
- 25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
- Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car?Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
- Colleagues really matter to us, that’s why we’re the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
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