Customer Service- Complaints and Compliance

Location

Dartford, Kent | United Kingdom

Job description

Complaints and Compliance

£28,665 annual salary

NO experience necessary- full training provided

Dartford Town Centre- Beautiful Offices

Permanent position

9:30-5:30pm Monday to Friday

I am excited to be working in partnership with a leading insurance company based in Central Dartford to find the perfect candidate to add to their expanding team. This is an exciting opportunity to join a fabulous team where no experience is necessary; however, a confident, positive attitude is imperative. Full training is provided. This company also offer fantastic progression- 5 of the candidates we have placed within the last 2 years have been promoted into Assistant Manager/ Managerial positions!

Duties:

• Taking inbound complaints from customers to resolve issues


• Updating paperwork to ensure all details are correct


• Offering consultative advice to customers and guide them to next steps


• Diary management and prioritising call backs


• Updating customer details on the online system

Skills required:

• True passion for exceptional customer service


• Ability to prioritise, organise and multi-task seamlessly


• Communicative and confident when speaking with clients


• Honest, conscientious, and professional


• Customer Service experience would be beneficial- although the right attitude and personality will be the most important thing they are looking for!

Benefits:

• 22 days' annual leave plus bank holidays


• Kitchen on site


• Beautiful modern offices


• Fantastic progression opportunities


• All expenses paid Christmas Party


• Health Insurance


• Central Town location near to lots of shops and amenities

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job tags

Salary

£28.67k per annum