CRA GROUP LIMITED
Location
Lambeth, Greater London | United Kingdom
Job description
3 months contract with a Southwest London based Local Authority.
Job Summary:
To support Early Help Childrens Social Care.
Key Duties/Accountabilities:
Provide comprehensive business support service as required duties may include; mailbox management finance processing inputting storing and archiving of data meeting arrangements caseload management and note taking.
Maintain IT systems including local and corporate IT systems spreadsheets databases to be able to produce appropriate outputs e.g. reports.
Update IT systems to ensure that individual records are up to date with information required for statutory returns and local datasets ensuring the data is up to date accurate and reliable.
To work flexibly across the service working on a range of activity to provide proactive support to service users.
To manage a demanding and reactive workload in a responsive way to assist the Business Support Team Leader to meet key objectives and external regulatory requirements.
To ensure the professional delivery of established business processes such as database management to support the organisation.
To work with colleagues and team leaders to identify areas for improvement ensuring the support offer remains appropriate for all service users.
Embrace new technology to support service users to ensure that the level of support offered is flexible and in line with Lambeth s ways of working.
To work methodically to prioritise work and meet deadlines.
Use innovative and imaginative thinking to improve service delivery.
Undertake other duties appropriate to the post that may reasonably be required from time to time.
Essential Experience Required:
Ability to provide efficient and effective administrative support.
Excellent knowledge and application of IT systems and software packages.
Excellent word processing skills and able to compose.
correspondence on standard issues
Excellent levels of literacy and numeracy.
whilst understanding the needs timescales and deadlines of others
Ability to deal diplomatically and confidentially with a wider range of stakeholders internally and externally.
Ability to work with minimum supervision using problem solving skills and initiative to provide a customer focused support service.
Ability to identify improvements to processes and systems and to share the recommendations with the wider team.
Resilience and ability to work with sensitive and sometimes challenging information.
Ability to work flexibly balancing competing priorities and meeting deadlines.
Educated to A Level Standard or demonstrable relevant experience at an appropriate level.
Experience of efficiently operating office systems
Able to communicate effectively with colleagues and customers and all levels.
Experience of working in a fastpaced customer focused environment.
Able to show flexibility and initiative.
Additional information to note:
This position is subject to an Enhanced DBS check.
The closing date for this position is 16/02/2024.
Job tags
Salary
