Receptionist

Location

Birmingham | United Kingdom

Job description

As Receptionist at Ibis Styles - Birmingham Centre, you will be the first friendly face our guests will see when they walk through our doors. You’ll help them check in smoothly, ensuring they have everything they need at the beginning of their stay to make their time with us as enjoyable as possible. You'll share local knowledge whilst maximising revenue and sales through an efficient and courteous service.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• Hastee Pay – no more waiting for payday, you can access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

• Welcome our guests and ensure that they have everything they need for a pleasant stay
• Be part of a team, able to handle all positive and negative guest feedback and record both correctly.
• Seize all opportunities to maximise bedroom occupancy and drive hotel revenues
• Be a champion of brand standards
• Anticipate guests needs wherever possible and promote hospitality within the hotel, enhancing customer satisfaction.

WHAT DO I NEED?
It takes a mixture of ingredients to make the perfect drink, and our teams are no different. You’ll...

• Have a passion for hospitality (if you know, you know!)
• Have a great eye for detail
• Always give great service
• Be a fun-loving, social, team player

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

Job tags

Salary