Hackney Council
Location
Hackney, Greater London | United Kingdom
Job description
Job Category : Admin / Clerical
Location : Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £19.51
Main duties:
To be responsible for inputting and extracting providers and learners information into/ from the MIS database.
To analyse and produce performance data reports for the Adult Learning curriculum team including regular attendance and achievement monitoring from the service client management system (Pellcom/PICS) as and when required
Inputting learner survey responses and producing reports
Manage a database to track of learner progression outcomes
Set up and manage Google Classroom accounts for learners
Be responsible for the monitoring of the learner support funding
To support the Service in its IAG and enrolment functions
To carry out general business support duties which include
Data collation and inputting,
Maintain safeguarding logs (for management scrutiny)
Organise and coordinate meetings and events, including internal and external meetings and tutor CPD days; to coordinate organisation of learner certificate ceremony
To provide an efficient and effective administration across the service to ensure the smooth running of the service.
Support the team to respond to ad-hoc requests related to Adult learning delivery and coordinating responses
Coordinate service level agreements with partner organisations for course delivery
To undertake general administrative duties including taking minutes, telephone calls/messages, giving advice to service users, despatch and receipt of mail etc
Experience & skills
Experience of managing a Customer relationship management/MIS system, preferably in the education sector
Ability to maintain confidentiality at all times
Sound communication skills.
Excellent IT skills including including Google Suite and database management
Ability to work as part of a team
Must have good attention to detail and able to organise own workload to meet deadlines
Ability to maintain accuracy when processing high volumes of statistical data
Job tags
Salary
