Occupational Health Administrator | West London NHS Trust
West London Mental Health Trust
Location
Southall, Greater London | United Kingdom
Job description
We are currently looking for a Band 4 administrator to join our Health at Work team to provide administrative support as well as be initial contact to staff accessing our services for appointments, telephone and email queries regarding our services offered to staff working at all locations within the Trust.
You are likely to have experience in an office environment, day to day IT use with emails, general typing, and following processes and procedures in line with confidential information.
The Occupational Health team works from two clinic sites, the main base is Ealing Site (Southall Middx) but you may be required to travel to the Broadmoor site (Crowthorne, Berkshire) to cover leave.
IT, communication and interpersonal skills are essential.
The successful candidate will need to be able to work as part of a multidisciplinary team and on own initiative.
To provide an efficient, effective and confidential administrative/secretarial service to the OH Advisors and/or the Staff Counsellors, ensuring all correspondence and reports are typed to a high standard and forwarded to the relevant individuals, department and/or organisation.
To provide a high quality, professional, and responsive service to service users ensuring all contacts are dealt with courteously, efficiently and effectively, to include the provision of a reception service and dealing with telephone enquiries.
To assist the Systems/Administrations Manager to monitor and maintain the Health at Work Team’s Management Systems and databases (e.g. OPAS, TRAC).
To have joint responsibility for monitoring and maintaining audit tools ensuring accurate and timely data capture, liaising with the Systems/Administration Manager on all aspects of quality.
To have joint responsibility for the processing of referrals, health questionnaires and appointments ensuring that this is undertaken scheduled accurately, timely and in accordance with departmental protocol.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
This advert closes on Sunday 17 Mar 2024
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