Cordant Group
Location
Londonderry, Co. Londonderry | United Kingdom
Job description
Exciting Opportunity: Admin Assistant Derry/ Londonderry
Position Overview:
Main Duties:
• CORRESPONDENCE
Monitor the Section Inbox on a daily basis and forward mail to appropriate officer.
To ensure that High Priority PiP’s are delegated as dictated by their urgency and deal with non-urgent PiP’s as agreed with Section Engineer.
• MAIL TRACKING
– To mail track correspondence from internal and external customers as necessary/or as instructed, acknowledge receipt with 3 working days.
– To print off a report on a weekly basis and ensure that a response is issued with 15 working days of receipt.
• JOB CARDS – O&M WORKS ORDERS
– Recording and processing updates of Job Cards.
– Maintaining and updating spreadsheet in relation to Job Cards.
– Filing of completed Job Cards in a timely manner.
– Job cards to be printed off for P+T in their absence.
• CUSTOMER CARE
– To deal with customer queries, either by phone or face to face in a timely manner
– Ensure that reception is covered during agreed office hours.
– Forward Permit/Consent applications to customers via e-mail or post when requested.
– Preparing and releasing approved Permits/Consents.
– Issue refunds relating to Permits/Consents promptly.
• ACCOUNT NI
– Complete and submit Supplier Details as required.
– Raise Purchase Orders for Premises if requested.
– Monies received should be lodged within two days of receipt.
– Preparation and submission of E-Forms ensuring that they are authorised and forwarded to Account NI.
• PUBLIC LIABILITY CLAIMS
– Process as directed by Section Engineer.
• FILE PLAN AND DESTRUCTION
– To maintain and update file plan as necessary.
– Carry out file destruction as per PRONI guidelines on a yearly basis.
Essential Criteria: To be successful in this role, you should have:
How to Apply: If you’re interested in this exciting opportunity, please apply via the job link. Alternatively, you can send your CV to [email protected]
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