Location
Manchester | United Kingdom
Job description
The world of payments is going through the most thrilling transformation imaginable. Volumes are growing, payment options are expanding, and complexity is intensifying. Retailers are at the epicentre of these changes, and it is CMSPI’s mission to revolutionise payments for merchants and retailers worldwide. We are a hyper-growth company and the go-to payments advisor for Global 500 merchants, driving big cost savings, huge sales growth, and enhanced strategies.
CMSPI is at the forefront of transforming the payments industry, and our Data & Product team play a vital role in the development of our CMSPI platform that helps us deliver unmatched savings to merchants globally. We are looking for an experienced Scrum Master to guide the agile practices of our engineering and product teams.
Role Overview
As the Scrum Master, you will actively manage all aspects of planning and delivery across the three core workstreams of our data & analytics platform. Your role will ensure that the team operates to a consistent cadence of planning, demonstration, and stand-ups.
You will facilitate and coach the team on Agile delivery, promoting a focus on continuous delivery, feedback, and improvement. Your role will proactively manage communication between workstreams, and to the wider business, ensuring a clear value stream map between business objectives and planned tasks.
Key responsibilities:
- Manage the cadence of software delivery across the various workstreams of our payment intelligence platform.
- Facilitate engagement between workstream leaders and business stakeholders, with a focus on requirement and priority alignment.
- Actively manage and communicate the scope, timeline and commitments of the team with the wider business.
- Facilitate sprint planning sessions across all workstreams.
- Ensure that backlogs and sprint boards are consistent and up to date at all times.
- Promote and advise the use of consistent estimation techniques across workstreams.
- Ensure that the team have a continuous focus on user story refinement, evolving business requirements into tangible features and stories.
- Run a daily stand-up across workstreams, encouraging the team to raise and address issues and blockers to their progress, enabling them to maintain high velocity.
- Maintain an accurate and consistent view of team performance metrics such as capacity, velocity and accuracy. Ensure that the team update their tasks on a daily basis, enabling an accurate view of progress.
- At the end of each sprint, facilitate a demonstration of delivery progress, ensuring attendance of key stakeholders, when appropriate and compile a management report of delivery progress.
- Facilitate sprint retrospectives, ensuring there are a clear set of observations and adaptations ahead of the next sprint.
- Coach the team across all workstreams on effective use of Agile and implementation of changes identified in retrospectives.
Requirements
You are a great match if you can demonstrate the following key skills:
- Leadership: Act as a servant leader to the team, facilitating their self-organisation.
- Effective communication: Ensuring all project stakeholders understand the project goals, status and obstacles, using clear and transparent communication.
- Empathy: Understand the challenges being faced by the team. Able to support and motivate.
- Problem-solving: Adept at finding solutions to keep the team on track when obstacles are encountered.
- Adaptability: Can actively adjust to the changing needs of the project and team.
- Facilitation: Ensure that all events, from daily stand-up to retrospectives and demos run smoothly and on time.
- Coaching and mentoring: Provide mentoring and continuous training to all team members on Agile and scrum principles.
- Technical knowledge: Understand enough to empathize with the technical challenges being faced by the team.
- Time management: Manage the time of the team effectively to keep delivery on track.
Benefits
What we offer...
- Comprehensive, payments industry training by in-house and industry experts.
- Excellent performance-based earning opportunity, including KPI-driven bonuses.
- Future opportunity for equity, rewarded to high performers.
- Personal and professional learning opportunities and growth experiences aligned with your career aspirations.
- Quarterly values award for all employees – with a financial prize
- Regular companywide socials and team building events
- 22 vacation days + U.K. public holidays and discretionary office closure during Christmas
- Competitive Pension plan, Vitality healthcare cover (after 6-months) and Cycle to work scheme.
Job tags
Salary
