Infinity Recruitment Consultancy Limited
Location
Rugeley, Staffordshire | United Kingdom
Job description
Do you have experience of dispatching engineers / technicians to jobs? Are you looking to join a company that will offer the chance of future progression?
Our client based in Rugeley is seeking a Dispatcher / Scheduler to join them on a full time permanent basis working a 40 hour working week Monday to Friday between the hours of 8.00am - 6.00pm. (Exact rotation TBC).
Responsibilities
As Dispatcher / Scheduler, you will be responsible for:-
Liaising with customers to arrange technicians to attend their properties for works to be undertaken.
Planning technician diaries and workloads
Making outbound calls to customers to arrange suitable appointment times
Respond to and resolve customer queries
Attend occasional customer visit
During peak periods you may assist in taking business overflow calls to meet SLA's.
Skills required
To be considered for the Dispatcher / Scheduler position, you will have experience of:-
Managing engineer / technician diaries
Allocating workloads
Strong customer service and communication skills
The ability to work to deadlines and prioritise workload.
You will have a good geographical knowledge of the UK.
Benefits
Our client offers superb employee benefits including basic salary of £22,500 - £24,000, potential of annual bonus, 25 days paid annual leave plus bank holidays, pension, social events, employee assistance programme. health care scheme and life assurance (after probationary period).
Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Job tags
Salary
£22.5k - £24k per annum
