Client Services Manager

Location

Church, Lancashire | United Kingdom

Job description

Our client seeks a Client Services Manager to join their team. Key Responsibilities:To be the focal point of contact for the client.To co-ordinate and integrate the diverse services provided to the client on an efficient, cost effective and technically sound basis.To ensure that all relevant procedures and policies are implemented in respect of the provision of services to the client, including the following:Technical service standards.Regulatory and compliance.Systems and procedures.Relational and legal (i.e. contractual).Billing.Debt collection.To undertake fixed fee reviews on a timely basis and propose fees for agreement internally and with the client.To identify and develop opportunities for new work for the client.To resolve as far as possible client complaints, reporting to Compliance in accordance with regulatory requirements.Updating of Viewpoint as required.New Clients - to participate in the take-on of new clients in compliance with the Company's policies.To assist in other technical or administrative areas within the Company as may reasonably be requested, having regard to level of work and existing work procedures. If you have the required skills please apply online at searchandselect.com quoting reference number: 14308

Job tags

Salary