Kenton Black Ltd
Location
Colchester, Essex | United Kingdom
Job description
Job title: Field Service Engineer
Location: Field-based in Northeast London/East Anglia
Salary: £Competitive, Permanent, Full-time (37.5 hours per week)
Benefits: 25 days annual leave, Company vehicle, Comprehensive pension scheme
About Us:
Join a dynamic and rapidly growing global company dedicated to ecological transformation. Our client is committed to making a positive impact on the planet. We are seeking a skilled Service Engineer or an aspiring professional to contribute to our success in the water technologies sector.
Key Responsibilities:
As a Service Engineer, you will play a pivotal role in delivering best-in-class quality service to our customers, primarily focusing on the Industrial market. Your responsibilities will include:
• On-site corrective/preventive maintenance for customer’s water treatment equipment.
• Equipment swap outs and emergency response.
• Commissioning work on standard equipment after full training.
• Providing after-sales technical and commercial support.
• Completing risk assessments, work reports, and other documentation.
• Participating in the 'On Call Rota' once fully trained.
• Develop and maintain strong working relationships with customers.
• Adhere to and enforce Health & Safety policies.
• Timely completion of site tasks, risk assessments, and documentation.
• Proposal and completion of relevant training approved by your line manager.
• Gather site information, compile log-books, and conduct audits.
Requirements:
• Mechanical/Electrical/Chemical Engineering qualification.
• Full UK driving licence.
• Good communication skills, punctuality, and a presentable appearance.
• Knowledge and experience of water treatment products, applications, and markets is desirable.
• Excellent time management and multitasking skills.
• Passionate about providing exceptional service to customers.
• Ability to handle challenging conversations and find resolutions.
• Strong verbal and written communication skills at all levels.
• Demonstrated experience in building strong working relationships.
• Good IT competency.
• Ability to prioritize workload and manage multiple tasks.
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