Customer Services Manager (Medical Services)
Location
Abroad | United Kingdom
Job description
- Manage Concierge services at the clinic
- Appointment booking and cross selling and answer general enquires
- Initiative to collaborate with stakeholders to ensure service delivery meets industry and professional standard.
- Resolve complaints ethically and professionally
- Regular review & develop policy / guidelines
- Enrich frontline staff's service and knowledge through training and coaching
Job tags
Salary
£35.46k - £50.66k per annum
